Shipping policy
Shipping Policy
Elluxora ships orders within the United States only.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be prepared for shipment.
Estimated Delivery Time
Orders are typically delivered within 5–10 business days after processing.
Please note that delivery times are estimates and may vary depending on location and external factors.
Shipping Costs
Shipping costs are 9.99 USD
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update.
Shipping Delays
Delays may occur due to:
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High demand periods
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Holidays
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Weather conditions
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Carrier-related issues
Elluxora is not responsible for delays caused by shipping carriers or events outside our control.
Incorrect Address Disclaimer
Please ensure your shipping address is accurate.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Elluxora is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
Contact Information
Elluxora
1401 Santee St, Suite 100
Los Angeles, CA 90015, United States
Email: support@elluxora.com
Phone: +1 (213) 510-0715
Website: https://elluxora.com